The MVS Pet Care Pittsburgh team wants you to know that we are here for you during this difficult time. Our hearts go out to those affected by COVID-19 and we will continue to take measures to ensure safety for our clients, patients, and team.
The safety, health, and wellness of you, your pets, and our team come first, and we want to continue to be able to ensure your pets are taken
care of in the comfort and safety of your homes.
We will be putting the following new processes in place to help better serve you and keep you and our staff safe:
Staff and Client Safety
MVS Pet Care Pittsburgh will continue to offer mobile veterinary services. We have taken measures to ensure our staff sanitizes their hands before and after visits and is sanitizing equipment after each visit as well. Our staff may also use personal protective equipment such as masks and gloves. We have also waived all cancellation fees for anyone who feels symptomatic and will continue to screen clients via phone prior to entering their residence or place of business.
Backyard/ in Yard/ Outdoor/ Garage/ Barn Visits
Where permissible, we are requesting to have your animal's visit done outside of your home in your backyard, front yard, garage, barn or parking
lots. This allows us to practice social distancing in a larger open-air outdoor environment or less used space. We ask that you have your animal
secured with a snug fitting collar / headcollar and lead prior to the doctor's arrival. Please no chains or retractable leashes. We also ask that
while meeting with our staff you maintain a 6 ft separation as a precautionary measure during the visit as well.
Alternative Space for Cats
Please have cats and other small animals contained in a box or crate if possible, or otherwise contained in a small space in a sanitized or less-used portion of the house. We will not be catching cats or other small animals for the client.
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Using Our Online Pharmacy
We ask that in this time of COVID-19, with changes in operations, daily life, and unpredictable circumstances, that you take advantage of using the online pharmacy options.